Education

Florida International University, Miami, FL
Master’s of Science in Marketing, December 2016
Focus: Digital Marketing, Brand Development and Marketing Analytics

University of Miami, Coral Gables, FL
Bachelor of Science in Communication, December 2013
Major: Public Relations and Psychology; Minor: Marketing

Experience

Miami Social Marketing (December 2015-Present) – Miami, FL
Social Media Coordinator

As a social media coordinator, Jaclyn serves as an account manager for clients in a variety of industries. This entails developing social media strategies, creating content for social channels, engaging with customers and fans, and using social listening to monitor brand favorability online. Account management also includes creating reports to track growth, metrics and strategy effectiveness on social platforms.

Casal and Moreno, PA (October 2014-August 2016) – Miami, FL
Social Media Coordinator

As the firm’s social media coordinator, Jaclyn oversaw its social media accounts, which included Facebook, Twitter and LinkedIn. She also managed its WordPress blog. Some of her most important tasks included content creation and curation, social listening, and marketing strategy development and implementation. She also assisted the firm with print marketing initiatives such as ad placements.

Caribbean Liquid Sugar Global Services LLC (November 2014-September 2015) – Miami, FL
Marketing and Sales Assistant

In the marketing and sales assistant position, Jaclyn managed order processing and supply chain operations for retail and industrial orders. This included operating orders on EDI systems and working with personnel on both the sales and logistics teams to coordinate the supply chain. She also managed accounts receivables and accounts payable via QuickBooks for all orders in the North American market, worked on marketing initiatives and promotional campaigns for various product lines, and coordinated and conducted trainings for retail store demo programs.

Logistics Coordinator

As the logistics coordinator, Jaclyn coordinated and tracked shipments across the United States and Canada, provided the North American and Caribbean logistics teams with support on imports and exports, and managed warehouse inventory levels. This entailed forecasting inventory and initiating new orders from the manufacturer for the North American market.

Office Manager

As the office manager, Jaclyn worked with office management to complete administrative tasks and served as a liaison between the United States and Dominican Republic offices.

Souto Properties, LLC. (January 2014-October 2014) – Miami, FL
Administrative Assistant

As an administrative assistant, Jaclyn worked with office management to complete administrative tasks and served as a liaison between clients and senior management.

Professional Skills

Fluent in Spanish
Proficient in Adobe Creative Suite – InDesign, Illustrator and Photoshop
Proficient in Microsoft Office – Excel, PowerPoint and Word
Proficient in QuickBooks Pro
Proficient in Electronic Data Interchange (EDI) software